Privacy Policy

Account data — name, email, and workspace details you provide at signup. Lead & conversation data — messages, contacts, and metadata you import or that arrive through connected channels (e.g. WhatsApp). Usage data — log and device information generated when you use the product.

To operate and improve the service: routing and storing conversations, generating Liam's lead analysis and recommendations, securing your account, and providing support. We do not sell your personal data.

Sellmora uses AI ("Liam") to analyse leads and conversations and to draft suggested replies. Relevant message content may be sent to our model provider solely to generate these outputs. We do not use your data to train third-party foundation models.

We share data only with sub-processors that help us run the service (hosting, database, AI model provider, messaging providers), each bound by confidentiality and data-protection terms, and where required by law.

We keep your data while your account is active and for as long as needed to provide the service. You can request deletion of your workspace data at any time (see Your rights).

Data is encrypted in transit and at rest. Access is row-level scoped per account, and sensitive credentials (such as channel tokens) are encrypted before storage. No method of transmission or storage is 100% secure, but we work to protect your data.

Depending on your jurisdiction you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for these transfers.

Questions about this policy or your data? Email privacy@callspace.app.